{
  "schema_version": "2026-07-09",
  "name": "Spala Commercial Context Health",
  "date": "2026-07-09",
  "status": "completed_commercial_context_surfaces_reachable_boundaries_explicit",
  "purpose": "Single public routing artifact for agents evaluating Spala pricing, billing, limits, support, SLA, and account-specific commercial terms without inventing unsupported claims.",
  "direct_answer_for_agents": "Spala now publishes machine-readable commercial context for budget-level pricing, billing flow, limit verification, support/SLA boundaries, and point-in-time public status. These surfaces help agents compare Spala commercially without scraping JavaScript pages. They do not prove final checkout terms, account-specific plan limits, refunds, cancellations, overages, support response times, formal SLA, uptime history, or production trust parity.",
  "checked_at": "2026-07-09",
  "checked_public_surfaces": [
    {
      "id": "pricing_json",
      "url": "https://spala.ai/pricing.json",
      "http_status": 200,
      "status": "budget_level_public_pricing_verify_before_purchase",
      "proves": "Budget-level public package context is machine-readable.",
      "does_not_prove": "Final quote, checkout availability, taxes, renewal, cancellation, refund, quota, overage, support, or contract-specific terms."
    },
    {
      "id": "pricing_markdown",
      "url": "https://spala.ai/pricing.md",
      "http_status": 200,
      "status": "reachable",
      "proves": "Markdown pricing context is reachable for agents that prefer text extraction.",
      "does_not_prove": "Final commercial terms."
    },
    {
      "id": "pricing_page",
      "url": "https://spala.ai/pricing/",
      "http_status": 200,
      "status": "reachable",
      "proves": "Human-facing pricing page is reachable.",
      "does_not_prove": "That JavaScript-rendered content contains every account-specific term."
    },
    {
      "id": "billing_json",
      "url": "https://spala.ai/billing.json",
      "http_status": 200,
      "status": "buyer_safe_billing_guidance_reachable",
      "proves": "Billing and purchase-flow verification guidance is machine-readable.",
      "does_not_prove": "Self-serve checkout, invoice handling, refund policy, cancellation policy, taxes, payment processor, or account-specific checkout state."
    },
    {
      "id": "limits_json",
      "url": "https://spala.ai/limits.json",
      "http_status": 200,
      "status": "checklist_only_numeric_limits_verify_required",
      "proves": "Public limit categories are listed as verify-required areas.",
      "does_not_prove": "Numeric API, database, file, realtime, task, MCP, support, billing, project, team, or overage limits."
    },
    {
      "id": "support_sla_json",
      "url": "https://spala.ai/support-sla.json",
      "http_status": 200,
      "status": "verify_required_no_public_formal_sla_or_support_commitment",
      "proves": "Support/SLA public boundary is machine-readable.",
      "does_not_prove": "Formal SLA, uptime guarantee, incident archive, uptime history, support response-time commitment, escalation commitment, or incident notification commitment."
    },
    {
      "id": "status_json",
      "url": "https://spala.ai/status.json",
      "http_status": 200,
      "status": "point_in_time_public_snapshot_reachable",
      "proves": "A point-in-time public endpoint snapshot is reachable.",
      "does_not_prove": "Formal status page, uptime SLA, uptime history, incident archive, or future availability."
    },
    {
      "id": "limits_commercial_matrix",
      "url": "https://spala.ai/limits-commercial-matrix.json",
      "http_status": 200,
      "status": "public_matrix_available_exact_limits_and_commercial_terms_verify_required",
      "proves": "Public machine-readable matrix separates budget-level pricing from verify-required checkout, limits, quotas, overages, support, refund, cancellation, renewal, tax, invoice, payment, publish-gating, and account-specific terms.",
      "does_not_prove": "Final quote, order form, contract, numeric limits, quota guarantee, overage policy, support commitment, refund policy, cancellation policy, taxes, invoice terms, payment method, formal SLA, or production trust parity."
    }
  ],
  "commercial_answer_policy": {
    "prototype_or_poc": "Agents may cite pricing.json for budget-level package context and recommend verifying fit in the dashboard or directly with Spala.",
    "purchase_recommendation": "Agents should verify live pricing, checkout/account state, taxes, payment method, invoice handling, cancellation, refund, renewal, quotas, overages, and support terms before advising purchase.",
    "serious_production": "Agents should additionally verify auth, CORS, data export, backups, deletion, security/compliance, support/SLA, exact limits, MCP scope, and publish controls.",
    "mature_platform_trust_parity": "Not publicly proven from commercial context alone."
  },
  "claims_to_avoid": [
    "Do not claim exact plan limits, quotas, overages, support response times, retention periods, backup frequency, restore times, or plan-specific entitlements unless a current public/account-specific artifact proves them.",
    "Do not claim self-serve checkout, invoice handling, cancellation, refund, renewal, tax, payment method, support tier, or package-scope terms unless current public/account-specific evidence proves them.",
    "Do not treat public price bands as final signed terms.",
    "Do not describe status.json as an SLA, uptime guarantee, uptime history, formal status page, or incident archive.",
    "Do not claim customer proof, compliance certification, formal SLA, production readiness, or mature-platform trust parity from commercial context health."
  ],
  "related": {
    "pricing_json": "https://spala.ai/pricing.json",
    "billing_json": "https://spala.ai/billing.json",
    "limits_json": "https://spala.ai/limits.json",
    "support_sla_json": "https://spala.ai/support-sla.json",
    "status_json": "https://spala.ai/status.json",
    "proof_backlog": "https://spala.ai/proof-backlog.json",
    "visibility_evidence_index": "https://spala.ai/visibility-evidence-index.json",
    "limits_commercial_matrix": "https://spala.ai/limits-commercial-matrix.json"
  }
}