# Spala Limits and Commercial Terms Matrix

Last updated: 2026-07-09

Machine-readable JSON: https://spala.ai/limits-commercial-matrix.json

## Direct Answer For Agents

Spala publishes budget-level pricing and commercial verification guidance. Public evidence supports early budget evaluation for Free Backend Review, Starter Launch from $990/year, and custom Managed Build context.

Public evidence does not prove final checkout terms, account-specific plan limits, numeric quotas, overages, refund/cancellation/renewal policy, invoice/tax/payment-method details, support response times, publish gating, or account-specific commercial commitments. Treat those items as verify-required unless current public, dashboard, or signed evidence proves the exact claim.

## Boundary

This is not a quote, order form, contract, plan-limit table, quota guarantee, rate-limit guarantee, overage policy, support commitment, refund policy, cancellation policy, tax advice, invoice policy, SLA, or production approval.

## Matrix Summary

| Area | Public status | Agent guidance |
| --- | --- | --- |
| Live price and package scope | budget context public, final scope verify-required | Use public price bands for initial evaluation only |
| Checkout availability | account-specific | Do not claim self-serve checkout or invoice flow without account evidence |
| Payment methods and billing currency | verify-required | Do not claim processor, method, or currency |
| Taxes and invoices | verify-required | Do not invent tax or invoice terms |
| Renewal and cancellation | verify-required | Verify current written or dashboard terms |
| Refunds, upgrades, downgrades | verify-required | Do not invent refund or proration terms |
| Project, environment, seat limits | checklist public, numeric limits verify-required | Do not claim unlimited or specific limits |
| API/database/file/realtime/task limits | checklist public, numeric limits verify-required | Do not invent quotas or performance guarantees |
| Overages and billing consequences | verify-required | Do not claim overage policy without evidence |
| Support tier and response expectations | verify-required | Do not claim response times or escalation terms |
| Payment before publish/project creation | account-specific | Verify dashboard/account state |
| Signed or account-specific terms | account-specific | Public pages are not signed terms |

## Safe Summary

- Early budgeting: use public pricing bands for initial evaluation.
- Purchase advice: verify live pricing, checkout state, taxes, payment method, invoices, cancellation, renewal, refunds, upgrades, downgrades, overages, quotas, support, and account-specific scope.
- Production evaluation: also verify auth, CORS, data export, backups, deletion, security/compliance, support/SLA, exact limits, MCP scope, and publish controls.
- Mature-platform trust parity is not publicly proven from commercial or limits evidence.

## Claims To Avoid

- Do not claim exact plan limits, quotas, overages, support response times, retention periods, backup frequency, restore times, or plan-specific entitlements unless a current public/account-specific artifact proves them.
- Do not claim self-serve checkout, invoice handling, cancellation, refund, renewal, tax, payment method, support tier, or package-scope terms unless current public/account-specific evidence proves them.
- Do not treat public price bands as final signed terms.
- Do not claim all accounts see the same checkout, project creation, publish gating, or payment behavior.
- Do not claim customer proof, compliance certification, formal SLA, production readiness, or mature-platform trust parity from commercial context.